AR Follow-Up for Behavioral Health Practices
AR follow-up is the ongoing work of tracking unpaid claims, contacting payers, and resolving payment delays until every claim is collected — built for behavioral health, ABA, and therapy practice owners who want predictable cash flow instead of aging, uncollected receivables.
Our team tracks claims, communicates with payers, and resolves issues so you get paid fast.
Sample Aging Report
0–30 days
Tracked
31–60 days
Contacted
61–90+ days
Resolved
Illustrative example. Every patient’s coverage is confirmed with the payer directly before a claim is submitted.
Your Proactive Solution for Consistent Cash Flow
Relentlessly Tracking
We monitor your outstanding claims with precision.
Professionally Engaging
We communicate effectively with payers on your behalf.
Expertly Resolving
We identify and address payment discrepancies and roadblocks.
Providing Clarity
We keep you informed with regular, easy-to-understand reports.
Inconsistent Payments Straining Your Practice?
Unpaid claims consume time, delay revenue, and impact your practice’s financial well-being.
- Inconsistent cash flow disrupting your plans
- Claims turning uncollectible over time
- Wasted staff time chasing payments
- The frustration of providing care without compensation
Our Receivables Follow-Up Process
A systematic, persistent approach to efficiently resolve your unpaid claims.
1
Comprehensive Review
We review your aging receivables to identify every outstanding claim.
2
Strategic Prioritization
Follow-ups are prioritized by claim age, payer behavior, and resolution potential.
3
Payer Communication
Our team contacts insurers directly via calls, emails, and payer portals.
4
Detailed Documentation
Every call and follow-up is logged, so nothing falls through the cracks.
A Predictable, Healthy Revenue Stream
Steady Revenue
A consistent, dependable income stream.
Lower Write-Offs
Significantly reduce lost revenue.
Time Savings
Reallocate administrative time to core tasks.
Improved Finances
Strengthen your practice's financial foundation.
Billing Transparency
Better visibility into every payment.
Trusted by practices billing through
Aetna
Cigna
UnitedHealthcare
Optum
Blue Cross Blue Shield
Medicaid
Real Feedback from Behavioral Health Practices
Our billing is faster and easier since we started with eClaims Billing. The team understands the issues therapy practices face and is quick to help when we need it."
Practice Owner, multi-location outpatient mental health group
"Getting paid is far less stressful. They're careful with every claim, and their understanding of behavioral health billing has made a real difference for our office."
Practice Administrator, ABA therapy group
"Our outstanding receivables have dropped noticeably. Their team stays on top of every claim so we don't have to."
Practice Owner, PT/OT/SLP group
No Percentages. No Surprises.
Flat monthly fees, starting at $1,950/month. No hidden charges, no per-claim rates,
month-to-month after the first 90 days.
If we miss the agreed target, we work for free*
*90 additional days of the same service at no charge. Applies to engagements preceded by an audit, with targets set in writing.
Need some answers?
How does eClaims Billing improve my practice's cash flow?
We track every outstanding claim, prioritize follow-up by age and resolution potential, and contact payers directly until each claim is paid or resolved — so revenue keeps moving instead of aging on your books.
Is this service right for my organization?
AR follow-up is built for behavioral health, ABA, and therapy group practices with 5–20 providers that are losing time or revenue to aging, unresolved claims.
What's involved in your AR follow-up process?
We review your aging receivables, prioritize outstanding claims, contact payers by phone, email, and portal, document every interaction, and send you regular reports on status and progress.
